Walmart Correcting the wrong UPC in a listing

  1. Go to the listing and edit the listing.
  3. Copy the Identifier code and search the Internet to find what product picture shows under the UPC
  5. Copy the SKU and search the Internet to find what is the product under the SKU
  7. Search the Sitnsell Products for the SKU and find the correct UPC for the size.
  9. Verify the picture in Sitnsel>Products matches the one found on the internet.
  11. If the Products UPC matches the Listing UPC and the pictures are the same in Sitnsell, go to the Walmart Sales Channel and search for the SKU
  13. Edit the listing where the error appears and verify the Item Identifier
  15. If  the Item Identifier in the Sales Market does not match the Identifier code in Sitnsell>Listings proceed to:

    Walmart Publishing Errors - SKU or Product ID Overrides

    How to solve the Error from Walmart: This SKU is already set up with a different Product ID (i.e., GTIN, UPC, ISBN, etc.).

    When publishing to Walmart you will be required to include a valid Product identifier (Product ID) along with other required fields. If you have listed to Walmart before, then you may have already used a Product ID or SKU and those values are present within your Walmart store. Walmart will only allow for duplicate SKUs and will not allow you to use the same UPCs for multiple items. 

    Typically Walmart will advise using a Product ID or SKU Override. At this time you cannot perform this action through Sitnsell>Listings and you will need to submit that adjustment request through Walmart directly. 

    Using Walmart, you can submit a full Inventory Spec. Template with the override information filled out. This will adjust the Product ID on the "wrong listing" and you can then relist through Sitnsell>Listings with the correct SKU/Product.

    Here is Walmart's documentation on this process

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