Orders are displayed by their statuses, which also update every 10 minutes.
When you click on the Orders tab, the 'New Orders' status will be selected by default.
Breaking down the different order statuses in Sitnsell:
- Awaiting Payment:
If Sitnsell hasn't received payment confirmation from the channel, the order will remain in "Awaiting Payment."
In most cases, payment settlement will happen before the order is imported to Sitnsell. In some cases, the payment may not settle immediately. For example, Amazon may withhold the payment settlement details for up to a few days before releasing it.
- Canceled
If an order is canceled, it will move into the Canceled status. The entire order must have been canceled in the channel for the order to move to this tab.
Shipping:
Walmart shipping must be done in Sitnsell
Amazon shipping must be done in the Amazon Seller Central account