Add or edit users' credentials
Adding or Resetting a User in Sitnsell
🆕 Create a New User
- Go to the Dashboard
Click the gear icon in the top right corner to open Settings.
- Open “Staff & Permissions”
Navigate to the Staff & Permissions section.
Click “Add New +”
This opens the “Create New User” form.
- Fill in Required Fields
Enter the user’s Name, Email, Role, and other mandatory fields.
Click Save
- The new user will receive login credentials via email.
📸 (Insert screenshot of Settings > Staff & Permissions with the Add New button highlighted)
📸 (Insert screenshot of the Create New User form)
🔄 Reset Password for Existing User
- Log Out of Sitnsell (if currently signed in).
- Click “Forgot your password?” on the login screen.
Enter the user’s email address associated with the Sitnsell account.
Click “Reset your password”
- A reset link will be emailed to the user.
- Follow the instructions in the email to set a new password.
📸 (Insert screenshot of the login screen showing “Forgot your password?”)
📸 (Insert screenshot of password reset confirmation message)
🔐 Password Requirements
To ensure security, all Sitnsell passwords must meet the following criteria:
- Between 8 and 16 characters
- At least 1 UPPERCASE letter
- At least 1 lowercase letter
- At least 1 number
- At least 1 special character (e.g., ! @ # $ % ^ & *)
- Must not contain spaces
- Must not include part of your name or username
- Must not be reused from previous passwords
- Passwords are case-sensitive
🔒 Security & Privacy Policy
To protect transparency, privacy, and accountability—and to ensure direct communication:
- ✅ Use only your personal Sitnsell account
- ❌ DO NOT share your account credentials
- ❌ DO NOT use another associate’s account
- 🔄 If another user’s session is left open, log it out and sign in with your own credentials
- ❌ Do not save passwords in shared browsers or public computers
- 📱 This applies to all devices used for Sitnsell access, including tablets, computers, and phones