Sitnsell Orders Page – User Guide
The Orders section helps you manage and track orders across all connected sales channels. This view focuses on monitoring order status, fulfillment deadlines, and processing requirements.
🔘 Top Buttons
Add FilterUse this to filter orders by status, channel, country, ship-by date, or other custom criteria.
ExportClick to download all visible order data as a CSV file for external processing or reporting.
SearchbarQuickly locate a specific order by entering the order number or customer details.
🧭 Order Status Tabs
These tabs help you segment your orders for easier processing:
- Past Due – Orders that missed their ship-by date.
- Due Today – Orders needing shipment today.
- New Orders – Recently placed orders awaiting action (e.g., picking, packing).
- Unfulfillable – Orders that can't be processed due to stock or listing issues.
- Pending – Orders not yet confirmed or ready.
- Past Orders – Full order history (e.g., shipped, canceled, delivered).
- Canceled – Orders canceled by customer or system.
📋 Order Table Fields
Each row in the table represents one order. Here's what each column shows:
- Sales Channel – The platform where the order was placed (e.g., Amazon, eBay).
- Order Date – The date and time the customer placed the order.
- Order # – A clickable and copyable order ID for reference.
- Ship By – The latest shipping date to meet service level standards.
- Country – Shipping destination country.
- Quantity – Number of items in the order.
- Total – Order total in USD.
- Status – Current processing stage (e.g., “Awaiting Fulfillment”).
⏬ Pagination Controls
Use the arrows or numbered page buttons at the bottom right to browse through orders if you have multiple pages of results.