When and Why to Park a Listing

Introduction

Keep information accurate and trustworthy between Sitnsell and the Seller’s Marketplace by ensuring each listing matches perfectly.

DELETE and PARK listings in Sitnsell that don’t have a matching item on the seller’s market.

Use the PARK status in Sitnsell for two reasons:

• You choose not to list the item. Mark in PARK: DO NOT LIST
• The Sitnsell UPC doesn't match the correct ASIN, gender, color, size, width, picture, or any other important detail of your product on the Seller's Market.

NOTE: Items marked with "Missing ASIN" or "Approval Required" should be deleted with an appropriate notation. Each month all in "Deleted" status with inventory will pe re-publised to ensure the seller's market status did not changed. All Park items will be automatically skipped by the system from this operation.

What is the PARK Listing Status?

This feature lets you completely remove active listings from the seller's market.

This usually happens when a listing has:

• Customer complaints.
• Absence of a corresponding ASIN.
• Mismatch with actual product color, size, width, or details.
• Inaccurate or incomplete product information, images, or category.
• Misuse of Universal Product Codes (UPCs) or European Article Numbers (EANs).

By using PARK, listings will remain isolated until a solution is found and the necessary corrections are made.

Why is PARK Listing Status Necessary?

Isolation ensures that incorrect listings do not remain active, preventing potential issues such as customer confusion, misrepresentation of products, or inaccurate transactions. It helps maintain the quality and reliability of the seller's marketplace, ensuring that customers find precisely what they are looking for.

NOTE:

• You can't change the status of a "PARK" listing until it's unparked.
• You can not PARK a Listing in PROGRESS or in DELETING status

Steps before changing a listing to a PARK Listing Status:

1. Identification and Verification of Incorrect Listings
   • Review both Sitnsell and the corresponding Seller's Market listings meticulously to identify the source of inconsistency.
2. Correction
   • Make necessary adjustments in Sitnsell, such as correcting the ASIN, product details, or color.
3. Reactivation
   • Publish and Save the listings in Sitnsell, after making the necessary corrections, to make them available on the seller’s market.
4. Check the seller's market listing in a few hours to make sure the changes were made.

Listings that cannot be rectified should be set to "PARK" status.

Steps to Manage a PARK Listing Status in Sitnsell:

Ensure that each listing is assigned the correct status before transitioning it to "PARK" status.

For instance,

1. listings subject to customer complaints should be marked as "Customer Complaints" in "PARK" status to facilitate future investigations and necessary adjustments.
2. Once it is confirmed that a listing inaccurately matches the wrong product, UPC, color, size, etc., it should be listed as "Deleted" and concurrently placed in "Park" status marked accordingly. This is due to the unavailability of further corrective actions to amend or enhance the listing’s accuracy or relevance.

This strategic approach ensures a streamlined and efficient management of listings, enabling precise future rectifications and investigations.

Initiating the Park process for PARK Listing Status:

To maintain the integrity and accuracy of the listings on Sitnsell, it is imperative to swiftly isolate listings that are inconsistent with the Seller’s Market specifications. Here’s a structured procedure to effectively park such listings:

1. Isolating the Identified Listings

   Promptly isolate the identified listings that do not conform to the Seller's Market specifications to prevent potential discrepancies or complications.

2. Editing the Listing

   Access the editing feature by clicking on the Listing Title. This will allow for the modification and adjustment of the listing details as necessary.

1. Activating the Parking Process

   Navigate to and locate the "Park" button. Clicking on this option will initiate the parking process, effectively suspending the listing from the marketplace.

1. Providing a Justification

   Furnish a reason for the parking action. Ensure that the explanation consists of a minimum of six characters. Complete the action by pressing enter on the keyboard.

Initiating Un-Park Process for Park Listing Status in Sitnsell:

To transition your listing from a Park status back to the active marketplace, kindly follow the steps below:

1. Un-Parking the Listing

   Locate and click the "PARK" button. Selecting this option will initiate the un-parking process of your listing.

2. Sending Listing to the Market

   Subsequently, click on "In Progress". This action will facilitate the dispatch of your listing back to the active marketplace.

Managing Park Listing Status in Bulk on Sitnsell using Excel Export/Import

Utilizing Excel’s export/import feature is an efficient way to manage the park listing status of multiple items on Sitnsell concurrently. Below is a methodical procedure to accomplish this task professionally:

1. Exporting the Filtered Listing

   Initiate the process by exporting the listings that have been filtered and are slated for modification. Ensure that the exported data is saved in an easily accessible location.

2. Modifying the Excel File

   In the Excel file, navigate to the column labeled "RETIRE_MODE" Here, input the word "park" (case sensitive) against the listings that require modification.

   In the column titled "RETIRE_REASON" justify parking the listing. Ensure that the reason is clear and contains a minimum of six characters for valid processing.

3. Saving the Modified File

   After making the necessary modifications, ensure that the file is saved properly, retaining all changes made. Do not alter the header.

4. Importing the Modified File to Sitnsell

Finalize the process by importing the saved Excel file back into Sitnsell. Ensure that the import is successful, confirming that the changes are accurately reflected within the system.

Managing Un-Park Listing Status in Bulk on Sitnsell using Excel Export/Import

1. Exporting the Filtered Listing

   Initiate the process by exporting the listings that have been filtered and are slated for modification. Ensure that the exported data is saved in an easily accessible location.

2. Modifying the Excel File

   In the Excel file, navigate to the column labeled "RETIRE_MODE" Here, delete the word "park" against the listings that require modification.

   Saving the Modified File

3. After making the necessary modifications, ensure that the file is saved properly, retaining all changes made. Do not alter the header.
4. Importing the Modified File to Sitnsell

Finalize the process by importing the saved Excel file back into Sitnsell. Ensure that the import is successful, confirming that the changes are accurately reflected within the system.

NOTE: Remember to regularly check "PARK" listings against the seller's market listings to see if the brand owner has made any corrections.

Conclusion

• Parking incorrect listings is essential to ensure that all listings presented to customers are correct and reliable, maintaining a high level of customer trust and satisfaction.
• Sellers are advised to regularly review and manage their listings, ensuring that any discrepancies are addressed promptly.