Procedure: Relocating to a New Fulfillment Center

Relocating your warehouse is a significant undertaking that, when executed properly, can enhance scalability, reduce costs, and improve service quality. To ensure a seamless transition, consider the following comprehensive checklist, which incorporates best practices from industry experts and insights from Syncware's warehouse relocation guide.


✅ Reasons to Relocate

  • Scale Operations: Accommodate higher order volumes.
  • Enhance Fulfillment: Improve speed and shipping rates.
  • Address Performance Issues: Resolve challenges with existing 3PLs.
  • Strategic Positioning: Place inventory closer to customer hubs or ports.

📝 Pre-Move Preparation

  • Develop a Transition Plan: Outline clear timelines and responsibilities.
  • Inventory Audit: Identify and resolve discrepancies.
  • Notify internal teams and partners: Inform internal teams and partners about the move.
  • Facility Readiness: Ensure new warehouse access and operational utilities.
  • Shelving Installation: Install and label shelving in the new facility.

🚚 Inventory Transfer Strategy

  • Phased Transition: Begin shipping from the new warehouse before ceasing operations at the old one.

    Restocking Approaches:

    • Ship all new inventory to the new warehouse.
    • Split restocks between both locations with meticulous tracking.
  • Monitor remaining inventory in the old warehouse to avoid backorders

🔗 Systems Integration

  • Platform Integration: Connect the new warehouse with all relevant platforms (e.g., ERP, e-commerce, shipping tools).
  • Integration Timelines: Confirm schedules with your fulfillment provider.
  • Inventory Dispatch: Avoid sending inventory to the new location before integration is complete.

🕒 Update Supply Chain Timings

  • Lead Time Recalculation: Adjust based on the new warehouse's distance from manufacturers.
  • Adjust Reorder Points (ROPs) to prevent stockouts or overstocking
  • Vendor Communication: Ensure suppliers are aware of the new delivery address.

💵 Review Costs & Shipping Rates

  • Cost Evaluation:
    • Storage fees.
    • Pick & pack rates.
    • Shipping costs.
    • Kitting/bundling fees.
  • Run a cost-benefit analysis to ensure the move supports your profit margins

➕ Value-Added Services Consideration

  • Service Review:
    • Kitting.
    • Returns processing.
    • Custom packaging.

📢 Customer Communication

  • Delivery Updates: Inform customers of potential changes in delivery times.
  • Policy Revisions: Update shipping policies and estimated delivery windows on your website.
  • Proactive Support: Offer assistance for orders during the transition period.

📍 Factors When Choosing a New Warehouse Location

  • Shipping Zones: Select a location near your largest customer base to reduce delivery times and costs.
  • International Fulfillment: Expand globally by choosing warehouses in target markets (e.g., UK, Australia).
  • Import Logistics: Opt for warehouses close to manufacturing origins (e.g., Texas for Mexico, West Coast for China).
  • Real Estate Costs: Compare regional storage rates and balance against potential shipping cost increases.

🏚️ Old Warehouse – Access Removal & Closure Steps

  • Inventory Records: Download inventory history from Sitnsell for documentation.

    Access Revocation:

    • Sitnsell – remove user access.
    • Amazon – change account password.
    • Walmart – change account password.
    • ShippingEasy – change account password.
    • Other platforms – review and secure access as applicable.
  • Closure Announcement: Prepare and send an official warehouse closure notice.
  • Inventory Segregation: Set aside products designated for shipment from the new warehouse.

🏗️ New Warehouse – Setup & Transition

  • Shelving Completion: Ensure all shelving is installed.
  • Label Application: Apply labels to all racks.
  • Inventory Scanning: Scan all transferred merchandise into the new system.
  • Order Fulfillment: Begin processing pending orders from the new location.

🚚 Final Inventory Procedures

  • Inventory Unlisting: Initiate this step three days before the final shipping date.
  • Inventory Clearance: Remove all inventory records from the Sitnsell interface once shipping concludes.

⚠️ Important Notes

  • Logistics Responsibility: Sitnsell will not be involved in the logistics of the warehouse move.

    Inventory Scanning: A product not scanned to the shelf cannot be sold.

    New Warehouse Requirements:

    • Ensure internet connectivity and network setup.
    • Install shelving with appropriate labels before merchandise arrival.
  • Transition Timing: Coordinate the "going out" from the old warehouse to align closely with the "going in" at the new warehouse.

By adhering to this comprehensive checklist, you can facilitate a smooth and efficient warehouse relocation, minimizing disruptions and positioning your business for continued success.

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