Procedure: Relocating to a New Fulfillment Center
Relocating your warehouse is a significant undertaking that, when executed properly, can enhance scalability, reduce costs, and improve service quality. To ensure a seamless transition, consider the following comprehensive checklist, which incorporates best practices from industry experts and insights from Syncware's warehouse relocation guide.
✅ Reasons to Relocate
- Scale Operations: Accommodate higher order volumes.
- Enhance Fulfillment: Improve speed and shipping rates.
- Address Performance Issues: Resolve challenges with existing 3PLs.
- Strategic Positioning: Place inventory closer to customer hubs or ports.
📝 Pre-Move Preparation
- Develop a Transition Plan: Outline clear timelines and responsibilities.
- Inventory Audit: Identify and resolve discrepancies.
- Notify internal teams and partners: Inform internal teams and partners about the move.
- Facility Readiness: Ensure new warehouse access and operational utilities.
- Shelving Installation: Install and label shelving in the new facility.
🚚 Inventory Transfer Strategy
Phased Transition: Begin shipping from the new warehouse before ceasing operations at the old one.
Restocking Approaches:
- Ship all new inventory to the new warehouse.
- Split restocks between both locations with meticulous tracking.
- Monitor remaining inventory in the old warehouse to avoid backorders
🔗 Systems Integration
- Platform Integration: Connect the new warehouse with all relevant platforms (e.g., ERP, e-commerce, shipping tools).
- Integration Timelines: Confirm schedules with your fulfillment provider.
- Inventory Dispatch: Avoid sending inventory to the new location before integration is complete.
🕒 Update Supply Chain Timings
- Lead Time Recalculation: Adjust based on the new warehouse's distance from manufacturers.
- Adjust Reorder Points (ROPs) to prevent stockouts or overstocking
- Vendor Communication: Ensure suppliers are aware of the new delivery address.
💵 Review Costs & Shipping Rates
- Cost Evaluation:
- Storage fees.
- Pick & pack rates.
- Shipping costs.
- Kitting/bundling fees.
- Run a cost-benefit analysis to ensure the move supports your profit margins
➕ Value-Added Services Consideration
- Service Review:
- Kitting.
- Returns processing.
- Custom packaging.
📢 Customer Communication
- Delivery Updates: Inform customers of potential changes in delivery times.
- Policy Revisions: Update shipping policies and estimated delivery windows on your website.
- Proactive Support: Offer assistance for orders during the transition period.
📍 Factors When Choosing a New Warehouse Location
- Shipping Zones: Select a location near your largest customer base to reduce delivery times and costs.
- International Fulfillment: Expand globally by choosing warehouses in target markets (e.g., UK, Australia).
- Import Logistics: Opt for warehouses close to manufacturing origins (e.g., Texas for Mexico, West Coast for China).
- Real Estate Costs: Compare regional storage rates and balance against potential shipping cost increases.
🏚️ Old Warehouse – Access Removal & Closure Steps
Inventory Records: Download inventory history from Sitnsell for documentation.
Access Revocation:
- Sitnsell – remove user access.
- Amazon – change account password.
- Walmart – change account password.
- ShippingEasy – change account password.
- Other platforms – review and secure access as applicable.
- Closure Announcement: Prepare and send an official warehouse closure notice.
- Inventory Segregation: Set aside products designated for shipment from the new warehouse.
🏗️ New Warehouse – Setup & Transition
- Shelving Completion: Ensure all shelving is installed.
- Label Application: Apply labels to all racks.
- Inventory Scanning: Scan all transferred merchandise into the new system.
- Order Fulfillment: Begin processing pending orders from the new location.
🚚 Final Inventory Procedures
- Inventory Unlisting: Initiate this step three days before the final shipping date.
- Inventory Clearance: Remove all inventory records from the Sitnsell interface once shipping concludes.
⚠️ Important Notes
Logistics Responsibility: Sitnsell will not be involved in the logistics of the warehouse move.
Inventory Scanning: A product not scanned to the shelf cannot be sold.
New Warehouse Requirements:
- Ensure internet connectivity and network setup.
- Install shelving with appropriate labels before merchandise arrival.
- Transition Timing: Coordinate the "going out" from the old warehouse to align closely with the "going in" at the new warehouse.
By adhering to this comprehensive checklist, you can facilitate a smooth and efficient warehouse relocation, minimizing disruptions and positioning your business for continued success.